Global Business Process Outsourcing (BPO) Market Size, Industry Analysis By Segmentations, Top Key Players, Trends, Future Development & Forecast 2024-2035
- PUBLISHED ON
- 2/24/2023
- NO OF PAGES
- 236
- CATEGORY
- Others
Business Process Outsourcing (BPO) market report presents a global overview of market shares, size, statistics, trends, demand, revenue and growth opportunities by key players, regions and countries. This report offers a complete market overview during the past, present, and the forecast period till 2032 which helps to identify future opportunities, risk factors, growing areas. Report also highlight on recent developments, technological innovations, market affecting factors, demographics analysis, demand and supply chain which gives brief strategy of market growth during the forecast period. It also gives in-depth insights on SWOT and PESTLE analysis based on industry segmentations and regional developments.
Market Overview:
The report provides a basic overview of the industry including definitions, classifications, and industry chain structure. The Business Process Outsourcing (BPO) market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Development policies and plans are discussed as well as manufacturing processes and cost structures are also analyzed. This report also states import/export consumption, supply and demand, price, revenue and gross margins.
Report Scope:
The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Business Process Outsourcing (BPO) manufacturers, distributors, end users, industry associations, governments’ industry bureaus, industry publications, industry experts, third party database, and our in-house databases. The report combines extensive quantitative analysis and exhaustive qualitative analysis, ranges from a macro overview of the total market size, industry chain, and market dynamics to micro details of segment by type, application and region and as a result provides a holistic view of as well as a deep insight into the Business Process Outsourcing (BPO) market covering all its essential aspects.
Global Business Process Outsourcing (BPO) Market: Segmentations
Global Business Process Outsourcing (BPO) Market: Major Players
Sodexo
Wipro
Infosys
Tata Consultancy Services
WNS Global Services
VXI Global Solutions
Conduent, Inc.
CBRE Group
Transcosmos
Cognizant
Genpact
Alorica
TTEC Holdings Inc.
ADP, LLC
Accenture
Sykes
NCR Corporation
HP Infosystem
Teleperformance
Capgemini
Synnex (Convergys included)
Blackstone Group
Global Business Process Outsourcing (BPO) Market: By Types
Finance & Accounting
Human Resources
Knowledge process
Procurement
Customer Services
Others
Global Business Process Outsourcing (BPO) Market: By Applications
Telecom & IT
BFSI
Healthcare
Government
Retail
Others
Global Business Process Outsourcing (BPO) Market: Regional Analysis
The countries covered in the regional analysis of the Global Business Process Outsourcing (BPO) market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Key Benefits:
• The analysis provides an overview of the factors driving and limiting the growth of the market including trends, structure and others.
• Market estimation for type and geographic segments is derived from the current market scenario and expected market trends.
• Porter’s Five Force Model and SWOT analysis are used to study the global Business Process Outsourcing (BPO) market and would help stakeholders make strategic decisions.
• The analysis assists in understanding the strategies adopted by the companies for the growth of this market.
• In-depth analysis of the types of Business Process Outsourcing (BPO) would help in identifying future applications in this market.
Reasons to Purchase this Report:
• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come
• 6-month post-sales analyst support
Objectives of the Study:
• To provide with an exhaustive analysis on the Business Process Outsourcing (BPO) Market by Product, By Application, By End User and by Region.
• To cater comprehensive information on factors impacting market growth (drivers, restraints, opportunities, and industry-specific restraints)
• To evaluate and forecast micro-markets and the overall market
• To predict the market size, in key regions— North America, Europe, Asia Pacific, Latin America and Middle East and Africa.
• To record and evaluate competitive landscape mapping- product launches, technological advancements, mergers and expansions
Base Year: 2023Market Overview:
The report provides a basic overview of the industry including definitions, classifications, and industry chain structure. The Business Process Outsourcing (BPO) market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Development policies and plans are discussed as well as manufacturing processes and cost structures are also analyzed. This report also states import/export consumption, supply and demand, price, revenue and gross margins.
Report Scope:
The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Business Process Outsourcing (BPO) manufacturers, distributors, end users, industry associations, governments’ industry bureaus, industry publications, industry experts, third party database, and our in-house databases. The report combines extensive quantitative analysis and exhaustive qualitative analysis, ranges from a macro overview of the total market size, industry chain, and market dynamics to micro details of segment by type, application and region and as a result provides a holistic view of as well as a deep insight into the Business Process Outsourcing (BPO) market covering all its essential aspects.
Global Business Process Outsourcing (BPO) Market: Segmentations
Global Business Process Outsourcing (BPO) Market: Major Players
Sodexo
Wipro
Infosys
Tata Consultancy Services
WNS Global Services
VXI Global Solutions
Conduent, Inc.
CBRE Group
Transcosmos
Cognizant
Genpact
Alorica
TTEC Holdings Inc.
ADP, LLC
Accenture
Sykes
NCR Corporation
HP Infosystem
Teleperformance
Capgemini
Synnex (Convergys included)
Blackstone Group
Global Business Process Outsourcing (BPO) Market: By Types
Finance & Accounting
Human Resources
Knowledge process
Procurement
Customer Services
Others
Global Business Process Outsourcing (BPO) Market: By Applications
Telecom & IT
BFSI
Healthcare
Government
Retail
Others
Global Business Process Outsourcing (BPO) Market: Regional Analysis
The countries covered in the regional analysis of the Global Business Process Outsourcing (BPO) market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Key Benefits:
• The analysis provides an overview of the factors driving and limiting the growth of the market including trends, structure and others.
• Market estimation for type and geographic segments is derived from the current market scenario and expected market trends.
• Porter’s Five Force Model and SWOT analysis are used to study the global Business Process Outsourcing (BPO) market and would help stakeholders make strategic decisions.
• The analysis assists in understanding the strategies adopted by the companies for the growth of this market.
• In-depth analysis of the types of Business Process Outsourcing (BPO) would help in identifying future applications in this market.
Reasons to Purchase this Report:
• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come
• 6-month post-sales analyst support
Objectives of the Study:
• To provide with an exhaustive analysis on the Business Process Outsourcing (BPO) Market by Product, By Application, By End User and by Region.
• To cater comprehensive information on factors impacting market growth (drivers, restraints, opportunities, and industry-specific restraints)
• To evaluate and forecast micro-markets and the overall market
• To predict the market size, in key regions— North America, Europe, Asia Pacific, Latin America and Middle East and Africa.
• To record and evaluate competitive landscape mapping- product launches, technological advancements, mergers and expansions
Historic Year: 2016-2022
Forecast: 2024-2035
1 Business Process Outsourcing (BPO) Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Business Process Outsourcing (BPO)
1.3 Business Process Outsourcing (BPO) Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Business Process Outsourcing (BPO) Revenue and Growth Rate from 2016-2026
1.4 Market Segmentation
1.4.1 Types of Business Process Outsourcing (BPO)
1.4.2 Applications of Business Process Outsourcing (BPO)
1.4.3 Research Regions
1.5 Market Dynamics
1.5.1 Business Process Outsourcing (BPO) Industry Trends
1.5.2 Business Process Outsourcing (BPO) Drivers
1.5.3 Business Process Outsourcing (BPO) Market Challenges
1.5.4 Business Process Outsourcing (BPO) Market Restraints
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies
1.7 Mergers & Acquisitions, Expansion Plans
1.8 Business Process Outsourcing (BPO) Industry Development Trends under COVID-19 Outbreak
1.8.1 Global COVID-19 Status Overview
1.8.2 Influence of COVID-19 Outbreak on Business Process Outsourcing (BPO) Industry Development
2 Industry Chain Analysis
2.1 Upstream Raw Material Supply and Demand Analysis
2.1.1 Global Business Process Outsourcing (BPO) Major Upstream Raw Material and Suppliers
2.1.2 Raw Material Source Analysis
2.2 Major Players of Business Process Outsourcing (BPO)
2.2.1 Major Players Manufacturing Base of Business Process Outsourcing (BPO) in 2020
2.2.2 Major Players Market Distribution in 2020
2.3 Business Process Outsourcing (BPO) Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Business Process Outsourcing (BPO)
2.3.3 Labor Cost of Business Process Outsourcing (BPO)
2.4 Market Channel Analysis of Business Process Outsourcing (BPO)
2.5 Major Down Stream Customers by Application
3 Global Business Process Outsourcing (BPO) Market, by Type
3.1 Global Business Process Outsourcing (BPO) Revenue and Market Share by Type (2016-2021)
3.2 Global Business Process Outsourcing (BPO) Production and Market Share by Type (2016-2021)
3.3 Global Business Process Outsourcing (BPO) Revenue and Growth Rate by Type (2016-2021)
3.3.1 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Finance & Accounting
3.3.2 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Human Resources
3.3.3 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Knowledge process
3.3.4 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Procurement
3.3.5 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Customer Services
3.3.6 Global Business Process Outsourcing (BPO) Revenue and Growth Rate of Others
3.4 Global Business Process Outsourcing (BPO) Price Analysis by Type (2016-2021)
3.4.1 Explanation of Different Type Product Price Trends
4 Business Process Outsourcing (BPO) Market, by Application
4.1 Downstream Market Overview
4.2 Global Business Process Outsourcing (BPO) Consumption and Market Share by Application (2016-2021)
4.3 Global Business Process Outsourcing (BPO) Consumption and Growth Rate by Application (2016-2021)
4.3.1 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of Telecom & IT (2016-2021)
4.3.2 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of BFSI (2016-2021)
4.3.3 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of Healthcare (2016-2021)
4.3.4 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of Government (2016-2021)
4.3.5 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of Retail (2016-2021)
4.3.6 Global Business Process Outsourcing (BPO) Consumption and Growth Rate of Others (2016-2021)
5 Global Business Process Outsourcing (BPO) Consumption, Revenue ($) by Region (2016-2021)
5.1 Global Business Process Outsourcing (BPO) Revenue and Market Share by Region (2016-2021)
5.2 Global Business Process Outsourcing (BPO) Consumption and Market Share by Region (2016-2021)
5.3 Global Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4 North America Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4.1 North America Business Process Outsourcing (BPO) Market Under COVID-19
5.4.2 North America Business Process Outsourcing (BPO) SWOT Analysis
5.5 Europe Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.5.1 Europe Business Process Outsourcing (BPO) Market Under COVID-19
5.5.2 Europe Business Process Outsourcing (BPO) SWOT Analysis
5.6 China Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.6.1 China Business Process Outsourcing (BPO) Market Under COVID-19
5.6.2 China Business Process Outsourcing (BPO) SWOT Analysis
5.7 Japan Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.7.1 Japan Business Process Outsourcing (BPO) Market Under COVID-19
5.7.2 Japan Business Process Outsourcing (BPO) SWOT Analysis
5.8 Middle East and Africa Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.8.1 Middle East and Africa Business Process Outsourcing (BPO) Market Under COVID-19
5.8.2 Middle East and Africa Business Process Outsourcing (BPO) SWOT Analysis
5.9 India Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.9.1 India Business Process Outsourcing (BPO) Market Under COVID-19
5.9.2 India Business Process Outsourcing (BPO) SWOT Analysis
5.10 South America Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.10.1 South America Business Process Outsourcing (BPO) Market Under COVID-19
5.10.2 South America Business Process Outsourcing (BPO) SWOT Analysis
5.11 South Korea Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.11.1 South Korea Business Process Outsourcing (BPO) Market Under COVID-19
5.11.2 South Korea Business Process Outsourcing (BPO) SWOT Analysis
5.12 Southeast Asia Business Process Outsourcing (BPO) Consumption, Revenue, Price and Gross Margin (2016-2021)
5.12.1 Southeast Asia Business Process Outsourcing (BPO) Market Under COVID-19
5.12.2 Southeast Asia Business Process Outsourcing (BPO) SWOT Analysis
6 Global Business Process Outsourcing (BPO) Production by Top Regions (2016-2021)
6.1 Global Business Process Outsourcing (BPO) Production by Top Regions (2016-2021)
6.2 North America Business Process Outsourcing (BPO) Production and Growth Rate
6.3 Europe Business Process Outsourcing (BPO) Production and Growth Rate
6.4 China Business Process Outsourcing (BPO) Production and Growth Rate
6.5 Japan Business Process Outsourcing (BPO) Production and Growth Rate
6.6 India Business Process Outsourcing (BPO) Production and Growth Rate
7 Global Business Process Outsourcing (BPO) Consumption by Regions (2016-2021)
7.1 Global Business Process Outsourcing (BPO) Consumption by Regions (2016-2021)
7.2 North America Business Process Outsourcing (BPO) Consumption and Growth Rate
7.3 Europe Business Process Outsourcing (BPO) Consumption and Growth Rate
7.4 China Business Process Outsourcing (BPO) Consumption and Growth Rate
7.5 Japan Business Process Outsourcing (BPO) Consumption and Growth Rate
7.6 Middle East & Africa Business Process Outsourcing (BPO) Consumption and Growth Rate
7.7 India Business Process Outsourcing (BPO) Consumption and Growth Rate
7.8 South America Business Process Outsourcing (BPO) Consumption and Growth Rate
7.9 South Korea Business Process Outsourcing (BPO) Consumption and Growth Rate
7.10 Southeast Asia Business Process Outsourcing (BPO) Consumption and Growth Rate
8 Competitive Landscape
8.1 Competitive Profile
8.2 Sodexo Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.2.3 Sodexo Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Wipro Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.3.3 Wipro Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 Infosys Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.4.3 Infosys Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 Tata Consultancy Services Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.5.3 Tata Consultancy Services Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 WNS Global Services Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.6.3 WNS Global Services Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 VXI Global Solutions Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.7.3 VXI Global Solutions Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 Conduent, Inc. Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.8.3 Conduent, Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 CBRE Group Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.9.3 CBRE Group Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 Transcosmos Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.10.3 Transcosmos Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 Cognizant Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.11.3 Cognizant Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19
8.12 Genpact Market Performance Analysis
8.12.1 Company Profiles
8.12.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.12.3 Genpact Sales, Revenue, Price, Gross Margin 2016-2021
8.12.4 Company Recent Development
8.12.5 Strategies for Company to Deal with the Impact of COVID-19
8.13 Alorica Market Performance Analysis
8.13.1 Company Profiles
8.13.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.13.3 Alorica Sales, Revenue, Price, Gross Margin 2016-2021
8.13.4 Company Recent Development
8.13.5 Strategies for Company to Deal with the Impact of COVID-19
8.14 TTEC Holdings Inc. Market Performance Analysis
8.14.1 Company Profiles
8.14.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.14.3 TTEC Holdings Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.14.4 Company Recent Development
8.14.5 Strategies for Company to Deal with the Impact of COVID-19
8.15 ADP, LLC Market Performance Analysis
8.15.1 Company Profiles
8.15.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.15.3 ADP, LLC Sales, Revenue, Price, Gross Margin 2016-2021
8.15.4 Company Recent Development
8.15.5 Strategies for Company to Deal with the Impact of COVID-19
8.16 Accenture Market Performance Analysis
8.16.1 Company Profiles
8.16.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.16.3 Accenture Sales, Revenue, Price, Gross Margin 2016-2021
8.16.4 Company Recent Development
8.16.5 Strategies for Company to Deal with the Impact of COVID-19
8.17 Sykes Market Performance Analysis
8.17.1 Company Profiles
8.17.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.17.3 Sykes Sales, Revenue, Price, Gross Margin 2016-2021
8.17.4 Company Recent Development
8.17.5 Strategies for Company to Deal with the Impact of COVID-19
8.18 NCR Corporation Market Performance Analysis
8.18.1 Company Profiles
8.18.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.18.3 NCR Corporation Sales, Revenue, Price, Gross Margin 2016-2021
8.18.4 Company Recent Development
8.18.5 Strategies for Company to Deal with the Impact of COVID-19
8.19 HP Infosystem Market Performance Analysis
8.19.1 Company Profiles
8.19.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.19.3 HP Infosystem Sales, Revenue, Price, Gross Margin 2016-2021
8.19.4 Company Recent Development
8.19.5 Strategies for Company to Deal with the Impact of COVID-19
8.20 Teleperformance Market Performance Analysis
8.20.1 Company Profiles
8.20.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.20.3 Teleperformance Sales, Revenue, Price, Gross Margin 2016-2021
8.20.4 Company Recent Development
8.20.5 Strategies for Company to Deal with the Impact of COVID-19
8.21 Capgemini Market Performance Analysis
8.21.1 Company Profiles
8.21.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.21.3 Capgemini Sales, Revenue, Price, Gross Margin 2016-2021
8.21.4 Company Recent Development
8.21.5 Strategies for Company to Deal with the Impact of COVID-19
8.22 Synnex (Convergys included) Market Performance Analysis
8.22.1 Company Profiles
8.22.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.22.3 Synnex (Convergys included) Sales, Revenue, Price, Gross Margin 2016-2021
8.22.4 Company Recent Development
8.22.5 Strategies for Company to Deal with the Impact of COVID-19
8.23 Blackstone Group Market Performance Analysis
8.23.1 Company Profiles
8.23.2 Business Process Outsourcing (BPO) Product Profiles, Application and Specification
8.23.3 Blackstone Group Sales, Revenue, Price, Gross Margin 2016-2021
8.23.4 Company Recent Development
8.23.5 Strategies for Company to Deal with the Impact of COVID-19
9 Global Business Process Outsourcing (BPO) Market Analysis and Forecast by Type and Application
9.1 Global Business Process Outsourcing (BPO) Market Revenue & Volume Forecast, by Type (2021-2026)
9.1.1 Finance & Accounting Market Revenue and Volume Forecast (2021-2026)
9.1.2 Human Resources Market Revenue and Volume Forecast (2021-2026)
9.1.3 Knowledge process Market Revenue and Volume Forecast (2021-2026)
9.1.4 Procurement Market Revenue and Volume Forecast (2021-2026)
9.1.5 Customer Services Market Revenue and Volume Forecast (2021-2026)
9.1.6 Others Market Revenue and Volume Forecast (2021-2026)
9.2 Global Business Process Outsourcing (BPO) Market Revenue & Volume Forecast, by Application (2021-2026)
9.2.1 Telecom & IT Market Revenue and Volume Forecast (2021-2026)
9.2.2 BFSI Market Revenue and Volume Forecast (2021-2026)
9.2.3 Healthcare Market Revenue and Volume Forecast (2021-2026)
9.2.4 Government Market Revenue and Volume Forecast (2021-2026)
9.2.5 Retail Market Revenue and Volume Forecast (2021-2026)
9.2.6 Others Market Revenue and Volume Forecast (2021-2026)
10 Business Process Outsourcing (BPO) Market Supply and Demand Forecast by Region
10.1 North America Market Supply and Demand Forecast (2021-2026)
10.2 Europe Market Supply and Demand Forecast (2021-2026)
10.3 China Market Supply and Demand Forecast (2021-2026)
10.4 Japan Market Supply and Demand Forecast (2021-2026)
10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)
10.6 India Market Supply and Demand Forecast (2021-2026)
10.7 South America Market Supply and Demand Forecast (2021-2026)
10.8 South Korea Market Supply and Demand Forecast (2021-2026)
10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)
10.10 Explanation of Market Size Trends by Region
10.11 Business Process Outsourcing (BPO) Market Trends Analysis
11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment
12 Expert Interview Record
13 Research Finding and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Data Source
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Case Study- Automotive Sector
One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached Straits Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).
Solution
The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research
The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.
Market Estimates and Forecast
In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.
Case Study- ICT Sector
Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.
Business Solution
An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.
Conclusion
The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2028.
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