Global Customer Relationship Management (CRM) Market Size, Industry Analysis By Segmentations, Top Key Players, Trends, Future Development & Forecast 2024-2035
- PUBLISHED ON
- 9/1/2022
- NO OF PAGES
- 246
- CATEGORY
- Others
The Customer Relationship Management (CRM) market report is a perfect foundation for people looking out for a comprehensive study and analysis of the Customer Relationship Management (CRM) market. On the basis of historic growth analysis and current scenario of Customer Relationship Management (CRM) market place, the report intends to offer actionable insights on global market growth projections. Authenticated data presented in report is based on findings of extensive primary and secondary research. Insights drawn from data serve as excellent tools that facilitate deeper understanding of multiple aspects of global Customer Relationship Management (CRM) market. This further helps user with their developmental strategy.
This report examines all the key factors influencing growth of global Customer Relationship Management (CRM) market, including demand-supply scenario, pricing structure, profit margins, production and value chain analysis. Regional assessment of global Customer Relationship Management (CRM) market unlocks a plethora of untapped opportunities in regional and domestic market places. Detailed company profiling enables users to evaluate company shares analysis, emerging product lines, scope of NPD in new markets, pricing strategies, innovation possibilities and much more.
Global Customer Relationship Management (CRM) Market: Major Players
KANA
SCP Group S.r.l.
ATG
Industrial & Financial Systems (IFS)
XTEL S.r.l.
Pat S.r.l.
BroadVision
Oracle (Siebel CRM Systems, Inc.)
Exact Software
PeopleSoft
JDA Software Group
Cegedim
SuiteCRM
Zoho Office Suite
Salesforce.com, Inc.
SAS Institute
SuperOffice
Selligent
Pivotal
Coheris
Business Objects
E.piphany
Vtiger CRM
Applix/Platinum Equity
SalesManager Software
SugarCRM
SAP
IFM Infomaster
Invensys (Baan)
Amdocs ClarifyCRM
i2 Technologies
FDV Concept
Intershop Communications
Gruppo Formula S.p.A
Onyx Software
Remedy (a BMC Software company)
ESA Software
Global Customer Relationship Management (CRM) Market: Types
Out-sourced CRM
In-house CRM
Global Customer Relationship Management (CRM) Market: Applications
BFSI
Retail
Healthcare
Telecom and IT
Discrete Manufacturing
Government & Education
Others
Global Customer Relationship Management (CRM) Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Customer Relationship Management (CRM) market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Key Points:
Define, describe and forecast Customer Relationship Management (CRM) product market by type, application, end user and region.
Provide enterprise external environment analysis and PEST analysis.
Provide strategies for company to deal with the impact of COVID-19.
Provide market dynamic analysis, including market driving factors, market development constraints.
Provide market entry strategy analysis for new players or players who are ready to enter the market, including market segment definition, client analysis, distribution model, product messaging and positioning, and price strategy analysis.
Keep up with international market trends and provide analysis of the impact of the COVID-19 epidemic on major regions of the world.
Analyze the market opportunities of stakeholders and provide market leaders with details of the competitive landscape.
Years considered for this report:
Historical Years: 2016-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2030
Base Year: 2023This report examines all the key factors influencing growth of global Customer Relationship Management (CRM) market, including demand-supply scenario, pricing structure, profit margins, production and value chain analysis. Regional assessment of global Customer Relationship Management (CRM) market unlocks a plethora of untapped opportunities in regional and domestic market places. Detailed company profiling enables users to evaluate company shares analysis, emerging product lines, scope of NPD in new markets, pricing strategies, innovation possibilities and much more.
Global Customer Relationship Management (CRM) Market: Major Players
KANA
SCP Group S.r.l.
ATG
Industrial & Financial Systems (IFS)
XTEL S.r.l.
Pat S.r.l.
BroadVision
Oracle (Siebel CRM Systems, Inc.)
Exact Software
PeopleSoft
JDA Software Group
Cegedim
SuiteCRM
Zoho Office Suite
Salesforce.com, Inc.
SAS Institute
SuperOffice
Selligent
Pivotal
Coheris
Business Objects
E.piphany
Vtiger CRM
Applix/Platinum Equity
SalesManager Software
SugarCRM
SAP
IFM Infomaster
Invensys (Baan)
Amdocs ClarifyCRM
i2 Technologies
FDV Concept
Intershop Communications
Gruppo Formula S.p.A
Onyx Software
Remedy (a BMC Software company)
ESA Software
Global Customer Relationship Management (CRM) Market: Types
Out-sourced CRM
In-house CRM
Global Customer Relationship Management (CRM) Market: Applications
BFSI
Retail
Healthcare
Telecom and IT
Discrete Manufacturing
Government & Education
Others
Global Customer Relationship Management (CRM) Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Customer Relationship Management (CRM) market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Key Points:
Define, describe and forecast Customer Relationship Management (CRM) product market by type, application, end user and region.
Provide enterprise external environment analysis and PEST analysis.
Provide strategies for company to deal with the impact of COVID-19.
Provide market dynamic analysis, including market driving factors, market development constraints.
Provide market entry strategy analysis for new players or players who are ready to enter the market, including market segment definition, client analysis, distribution model, product messaging and positioning, and price strategy analysis.
Keep up with international market trends and provide analysis of the impact of the COVID-19 epidemic on major regions of the world.
Analyze the market opportunities of stakeholders and provide market leaders with details of the competitive landscape.
Years considered for this report:
Historical Years: 2016-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2030
Historic Year: 2016-2022
Forecast: 2024-2035
1 Customer Relationship Management (CRM) Market Definition and Overview
1.1 Objectives of the Study
1.2 Overview of Customer Relationship Management (CRM)
1.3 Customer Relationship Management (CRM) Market Scope and Market Size Estimation
1.4 Market Segmentation
1.4.1 Types of Customer Relationship Management (CRM)
1.4.2 Applications of Customer Relationship Management (CRM)
1.5 Market Exchange Rate
2 Research Method and Logic
2.1 Methodology
2.2 Research Data Source
3 Market Competition Analysis
3.1 KANA Market Performance Analysis
3.1.1 KANA Basic Information
3.1.2 Product and Service Analysis
3.1.3 Strategies for Company to Deal with the Impact of COVID-19
3.1.4 KANA Sales, Value, Price, Gross Margin 2016-2021
3.2 SCP Group S.r.l. Market Performance Analysis
3.2.1 SCP Group S.r.l. Basic Information
3.2.2 Product and Service Analysis
3.2.3 Strategies for Company to Deal with the Impact of COVID-19
3.2.4 SCP Group S.r.l. Sales, Value, Price, Gross Margin 2016-2021
3.3 ATG Market Performance Analysis
3.3.1 ATG Basic Information
3.3.2 Product and Service Analysis
3.3.3 Strategies for Company to Deal with the Impact of COVID-19
3.3.4 ATG Sales, Value, Price, Gross Margin 2016-2021
3.4 Industrial & Financial Systems (IFS) Market Performance Analysis
3.4.1 Industrial & Financial Systems (IFS) Basic Information
3.4.2 Product and Service Analysis
3.4.3 Strategies for Company to Deal with the Impact of COVID-19
3.4.4 Industrial & Financial Systems (IFS) Sales, Value, Price, Gross Margin 2016-2021
3.5 XTEL S.r.l. Market Performance Analysis
3.5.1 XTEL S.r.l. Basic Information
3.5.2 Product and Service Analysis
3.5.3 Strategies for Company to Deal with the Impact of COVID-19
3.5.4 XTEL S.r.l. Sales, Value, Price, Gross Margin 2016-2021
3.6 Pat S.r.l. Market Performance Analysis
3.6.1 Pat S.r.l. Basic Information
3.6.2 Product and Service Analysis
3.6.3 Strategies for Company to Deal with the Impact of COVID-19
3.6.4 Pat S.r.l. Sales, Value, Price, Gross Margin 2016-2021
3.7 BroadVision Market Performance Analysis
3.7.1 BroadVision Basic Information
3.7.2 Product and Service Analysis
3.7.3 Strategies for Company to Deal with the Impact of COVID-19
3.7.4 BroadVision Sales, Value, Price, Gross Margin 2016-2021
3.8 Oracle (Siebel CRM Systems, Inc.) Market Performance Analysis
3.8.1 Oracle (Siebel CRM Systems, Inc.) Basic Information
3.8.2 Product and Service Analysis
3.8.3 Strategies for Company to Deal with the Impact of COVID-19
3.8.4 Oracle (Siebel CRM Systems, Inc.) Sales, Value, Price, Gross Margin 2016-2021
3.9 Exact Software Market Performance Analysis
3.9.1 Exact Software Basic Information
3.9.2 Product and Service Analysis
3.9.3 Strategies for Company to Deal with the Impact of COVID-19
3.9.4 Exact Software Sales, Value, Price, Gross Margin 2016-2021
3.10 PeopleSoft Market Performance Analysis
3.10.1 PeopleSoft Basic Information
3.10.2 Product and Service Analysis
3.10.3 Strategies for Company to Deal with the Impact of COVID-19
3.10.4 PeopleSoft Sales, Value, Price, Gross Margin 2016-2021
3.11 JDA Software Group Market Performance Analysis
3.11.1 JDA Software Group Basic Information
3.11.2 Product and Service Analysis
3.11.3 Strategies for Company to Deal with the Impact of COVID-19
3.11.4 JDA Software Group Sales, Value, Price, Gross Margin 2016-2021
3.12 Cegedim Market Performance Analysis
3.12.1 Cegedim Basic Information
3.12.2 Product and Service Analysis
3.12.3 Strategies for Company to Deal with the Impact of COVID-19
3.12.4 Cegedim Sales, Value, Price, Gross Margin 2016-2021
3.13 SuiteCRM Market Performance Analysis
3.13.1 SuiteCRM Basic Information
3.13.2 Product and Service Analysis
3.13.3 Strategies for Company to Deal with the Impact of COVID-19
3.13.4 SuiteCRM Sales, Value, Price, Gross Margin 2016-2021
3.14 Zoho Office Suite Market Performance Analysis
3.14.1 Zoho Office Suite Basic Information
3.14.2 Product and Service Analysis
3.14.3 Strategies for Company to Deal with the Impact of COVID-19
3.14.4 Zoho Office Suite Sales, Value, Price, Gross Margin 2016-2021
3.15 Salesforce.com, Inc. Market Performance Analysis
3.15.1 Salesforce.com, Inc. Basic Information
3.15.2 Product and Service Analysis
3.15.3 Strategies for Company to Deal with the Impact of COVID-19
3.15.4 Salesforce.com, Inc. Sales, Value, Price, Gross Margin 2016-2021
3.16 SAS Institute Market Performance Analysis
3.16.1 SAS Institute Basic Information
3.16.2 Product and Service Analysis
3.16.3 Strategies for Company to Deal with the Impact of COVID-19
3.16.4 SAS Institute Sales, Value, Price, Gross Margin 2016-2021
3.17 SuperOffice Market Performance Analysis
3.17.1 SuperOffice Basic Information
3.17.2 Product and Service Analysis
3.17.3 Strategies for Company to Deal with the Impact of COVID-19
3.17.4 SuperOffice Sales, Value, Price, Gross Margin 2016-2021
3.18 Selligent Market Performance Analysis
3.18.1 Selligent Basic Information
3.18.2 Product and Service Analysis
3.18.3 Strategies for Company to Deal with the Impact of COVID-19
3.18.4 Selligent Sales, Value, Price, Gross Margin 2016-2021
3.19 Pivotal Market Performance Analysis
3.19.1 Pivotal Basic Information
3.19.2 Product and Service Analysis
3.19.3 Strategies for Company to Deal with the Impact of COVID-19
3.19.4 Pivotal Sales, Value, Price, Gross Margin 2016-2021
3.20 Coheris Market Performance Analysis
3.20.1 Coheris Basic Information
3.20.2 Product and Service Analysis
3.20.3 Strategies for Company to Deal with the Impact of COVID-19
3.20.4 Coheris Sales, Value, Price, Gross Margin 2016-2021
3.21 Business Objects Market Performance Analysis
3.21.1 Business Objects Basic Information
3.21.2 Product and Service Analysis
3.21.3 Strategies for Company to Deal with the Impact of COVID-19
3.21.4 Business Objects Sales, Value, Price, Gross Margin 2016-2021
3.22 E.piphany Market Performance Analysis
3.22.1 E.piphany Basic Information
3.22.2 Product and Service Analysis
3.22.3 Strategies for Company to Deal with the Impact of COVID-19
3.22.4 E.piphany Sales, Value, Price, Gross Margin 2016-2021
3.23 Vtiger CRM Market Performance Analysis
3.23.1 Vtiger CRM Basic Information
3.23.2 Product and Service Analysis
3.23.3 Strategies for Company to Deal with the Impact of COVID-19
3.23.4 Vtiger CRM Sales, Value, Price, Gross Margin 2016-2021
3.24 Applix/Platinum Equity Market Performance Analysis
3.24.1 Applix/Platinum Equity Basic Information
3.24.2 Product and Service Analysis
3.24.3 Strategies for Company to Deal with the Impact of COVID-19
3.24.4 Applix/Platinum Equity Sales, Value, Price, Gross Margin 2016-2021
3.25 SalesManager Software Market Performance Analysis
3.25.1 SalesManager Software Basic Information
3.25.2 Product and Service Analysis
3.25.3 Strategies for Company to Deal with the Impact of COVID-19
3.25.4 SalesManager Software Sales, Value, Price, Gross Margin 2016-2021
3.26 SugarCRM Market Performance Analysis
3.26.1 SugarCRM Basic Information
3.26.2 Product and Service Analysis
3.26.3 Strategies for Company to Deal with the Impact of COVID-19
3.26.4 SugarCRM Sales, Value, Price, Gross Margin 2016-2021
3.27 SAP Market Performance Analysis
3.27.1 SAP Basic Information
3.27.2 Product and Service Analysis
3.27.3 Strategies for Company to Deal with the Impact of COVID-19
3.27.4 SAP Sales, Value, Price, Gross Margin 2016-2021
3.28 IFM Infomaster Market Performance Analysis
3.28.1 IFM Infomaster Basic Information
3.28.2 Product and Service Analysis
3.28.3 Strategies for Company to Deal with the Impact of COVID-19
3.28.4 IFM Infomaster Sales, Value, Price, Gross Margin 2016-2021
3.29 Invensys (Baan) Market Performance Analysis
3.29.1 Invensys (Baan) Basic Information
3.29.2 Product and Service Analysis
3.29.3 Strategies for Company to Deal with the Impact of COVID-19
3.29.4 Invensys (Baan) Sales, Value, Price, Gross Margin 2016-2021
3.30 Amdocs ClarifyCRM Market Performance Analysis
3.30.1 Amdocs ClarifyCRM Basic Information
3.30.2 Product and Service Analysis
3.30.3 Strategies for Company to Deal with the Impact of COVID-19
3.30.4 Amdocs ClarifyCRM Sales, Value, Price, Gross Margin 2016-2021
3.31 i2 Technologies Market Performance Analysis
3.31.1 i2 Technologies Basic Information
3.31.2 Product and Service Analysis
3.31.3 Strategies for Company to Deal with the Impact of COVID-19
3.31.4 i2 Technologies Sales, Value, Price, Gross Margin 2016-2021
3.32 FDV Concept Market Performance Analysis
3.32.1 FDV Concept Basic Information
3.32.2 Product and Service Analysis
3.32.3 Strategies for Company to Deal with the Impact of COVID-19
3.32.4 FDV Concept Sales, Value, Price, Gross Margin 2016-2021
3.33 Intershop Communications Market Performance Analysis
3.33.1 Intershop Communications Basic Information
3.33.2 Product and Service Analysis
3.33.3 Strategies for Company to Deal with the Impact of COVID-19
3.33.4 Intershop Communications Sales, Value, Price, Gross Margin 2016-2021
3.34 Gruppo Formula S.p.A Market Performance Analysis
3.34.1 Gruppo Formula S.p.A Basic Information
3.34.2 Product and Service Analysis
3.34.3 Strategies for Company to Deal with the Impact of COVID-19
3.34.4 Gruppo Formula S.p.A Sales, Value, Price, Gross Margin 2016-2021
3.35 Onyx Software Market Performance Analysis
3.35.1 Onyx Software Basic Information
3.35.2 Product and Service Analysis
3.35.3 Strategies for Company to Deal with the Impact of COVID-19
3.35.4 Onyx Software Sales, Value, Price, Gross Margin 2016-2021
3.36 Remedy (a BMC Software company) Market Performance Analysis
3.36.1 Remedy (a BMC Software company) Basic Information
3.36.2 Product and Service Analysis
3.36.3 Strategies for Company to Deal with the Impact of COVID-19
3.36.4 Remedy (a BMC Software company) Sales, Value, Price, Gross Margin 2016-2021
3.37 ESA Software Market Performance Analysis
3.37.1 ESA Software Basic Information
3.37.2 Product and Service Analysis
3.37.3 Strategies for Company to Deal with the Impact of COVID-19
3.37.4 ESA Software Sales, Value, Price, Gross Margin 2016-2021
4 Market Segment by Type, Historical Data and Market Forecasts
4.1 Global Customer Relationship Management (CRM) Production and Value by Type
4.1.1 Global Customer Relationship Management (CRM) Production by Type 2016-2021
4.1.2 Global Customer Relationship Management (CRM) Market Value by Type 2016-2021
4.2 Global Customer Relationship Management (CRM) Market Production, Value and Growth Rate by Type 2016-2021
4.2.1 Out-sourced CRM Market Production, Value and Growth Rate
4.2.2 In-house CRM Market Production, Value and Growth Rate
4.3 Global Customer Relationship Management (CRM) Production and Value Forecast by Type
4.3.1 Global Customer Relationship Management (CRM) Production Forecast by Type 2021-2026
4.3.2 Global Customer Relationship Management (CRM) Market Value Forecast by Type 2021-2026
4.4 Global Customer Relationship Management (CRM) Market Production, Value and Growth Rate by Type Forecast 2021-2026
4.4.1 Out-sourced CRM Market Production, Value and Growth Rate Forecast
4.4.2 In-house CRM Market Production, Value and Growth Rate Forecast
5 Market Segment by Application, Historical Data and Market Forecasts
5.1 Global Customer Relationship Management (CRM) Consumption and Value by Application
5.1.1 Global Customer Relationship Management (CRM) Consumption by Application 2016-2021
5.1.2 Global Customer Relationship Management (CRM) Market Value by Application 2016-2021
5.2 Global Customer Relationship Management (CRM) Market Consumption, Value and Growth Rate by Application 2016-2021
5.2.1 BFSI Market Consumption, Value and Growth Rate
5.2.2 Retail Market Consumption, Value and Growth Rate
5.2.3 Healthcare Market Consumption, Value and Growth Rate
5.2.4 Telecom and IT Market Consumption, Value and Growth Rate
5.2.5 Discrete Manufacturing Market Consumption, Value and Growth Rate
5.2.6 Government & Education Market Consumption, Value and Growth Rate
5.2.7 Others Market Consumption, Value and Growth Rate
5.3 Global Customer Relationship Management (CRM) Consumption and Value Forecast by Application
5.3.1 Global Customer Relationship Management (CRM) Consumption Forecast by Application 2021-2026
5.3.2 Global Customer Relationship Management (CRM) Market Value Forecast by Application 2021-2026
5.4 Global Customer Relationship Management (CRM) Market Consumption, Value and Growth Rate by Application Forecast 2021-2026
5.4.1 BFSI Market Consumption, Value and Growth Rate Forecast
5.4.2 Retail Market Consumption, Value and Growth Rate Forecast
5.4.3 Healthcare Market Consumption, Value and Growth Rate Forecast
5.4.4 Telecom and IT Market Consumption, Value and Growth Rate Forecast
5.4.5 Discrete Manufacturing Market Consumption, Value and Growth Rate Forecast
5.4.6 Government & Education Market Consumption, Value and Growth Rate Forecast
5.4.7 Others Market Consumption, Value and Growth Rate Forecast
6 Global Customer Relationship Management (CRM) by Region, Historical Data and Market Forecasts
6.1 Global Customer Relationship Management (CRM) Sales by Region 2016-2021
6.2 Global Customer Relationship Management (CRM) Market Value by Region 2016-2021
6.3 Global Customer Relationship Management (CRM) Market Sales, Value and Growth Rate by Region 2016-2021
6.3.1 North America
6.3.2 Europe
6.3.3 Asia Pacific
6.3.4 South America
6.3.5 Middle East and Africa
6.4 Global Customer Relationship Management (CRM) Sales Forecast by Region 2021-2026
6.5 Global Customer Relationship Management (CRM) Market Value Forecast by Region 2021-2026
6.6 Global Customer Relationship Management (CRM) Market Sales, Value and Growth Rate Forecast by Region 2021-2026
6.6.1 North America
6.6.2 Europe
6.6.3 Asia Pacific
6.6.4 South America
6.6.5 Middle East and Africa
7 United State Market Size Analysis 2016-2026
7.1 United State Customer Relationship Management (CRM) Value and Market Growth 2016-2021
7.2 United State Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
7.3 United State Customer Relationship Management (CRM) Market Value Forecast 2021-2026
8 Canada Market Size Analysis 2016-2026
8.1 Canada Customer Relationship Management (CRM) Value and Market Growth 2016-2021
8.2 Canada Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
8.3 Canada Customer Relationship Management (CRM) Market Value Forecast 2021-2026
9 Germany Market Size Analysis 2016-2026
9.1 Germany Customer Relationship Management (CRM) Value and Market Growth 2016-2021
9.2 Germany Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
9.3 Germany Customer Relationship Management (CRM) Market Value Forecast 2021-2026
10 UK Market Size Analysis 2016-2026
10.1 UK Customer Relationship Management (CRM) Value and Market Growth 2016-2021
10.2 UK Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
10.3 UK Customer Relationship Management (CRM) Market Value Forecast 2021-2026
11 France Market Size Analysis 2016-2026
11.1 France Customer Relationship Management (CRM) Value and Market Growth 2016-2021
11.2 France Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
11.3 France Customer Relationship Management (CRM) Market Value Forecast 2021-2026
12 Italy Market Size Analysis 2016-2026
12.1 Italy Customer Relationship Management (CRM) Value and Market Growth 2016-2021
12.2 Italy Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
12.3 Italy Customer Relationship Management (CRM) Market Value Forecast 2021-2026
13 Spain Market Size Analysis 2016-2026
13.1 Spain Customer Relationship Management (CRM) Value and Market Growth 2016-2021
13.2 Spain Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
13.3 Spain Customer Relationship Management (CRM) Market Value Forecast 2021-2026
14 Russia Market Size Analysis 2016-2026
14.1 Russia Customer Relationship Management (CRM) Value and Market Growth 2016-2021
14.2 Russia Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
14.3 Russia Customer Relationship Management (CRM) Market Value Forecast 2021-2026
15 China Market Size Analysis 2016-2026
15.1 China Customer Relationship Management (CRM) Value and Market Growth 2016-2021
15.2 China Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
15.3 China Customer Relationship Management (CRM) Market Value Forecast 2021-2026
16 Japan Market Size Analysis 2016-2026
16.1 Japan Customer Relationship Management (CRM) Value and Market Growth 2016-2021
16.2 Japan Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
16.3 Japan Customer Relationship Management (CRM) Market Value Forecast 2021-2026
17 South Korea Market Size Analysis 2016-2026
17.1 South Korea Customer Relationship Management (CRM) Value and Market Growth 2016-2021
17.2 South Korea Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
17.3 South Korea Customer Relationship Management (CRM) Market Value Forecast 2021-2026
18 Australia Market Size Analysis 2016-2026
18.1 Australia Customer Relationship Management (CRM) Value and Market Growth 2016-2021
18.2 Australia Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
18.3 Australia Customer Relationship Management (CRM) Market Value Forecast 2021-2026
19 Thailand Market Size Analysis 2016-2026
19.1 Thailand Customer Relationship Management (CRM) Value and Market Growth 2016-2021
19.2 Thailand Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
19.3 Thailand Customer Relationship Management (CRM) Market Value Forecast 2021-2026
20 Brazil Market Size Analysis 2016-2026
20.1 Brazil Customer Relationship Management (CRM) Value and Market Growth 2016-2021
20.2 Brazil Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
20.3 Brazil Customer Relationship Management (CRM) Market Value Forecast 2021-2026
21 Argentina Market Size Analysis 2016-2026
21.1 Argentina Customer Relationship Management (CRM) Value and Market Growth 2016-2021
21.2 Argentina Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
21.3 Argentina Customer Relationship Management (CRM) Market Value Forecast 2021-2026
22 Chile Market Size Analysis 2016-2026
22.1 Chile Customer Relationship Management (CRM) Value and Market Growth 2016-2021
22.2 Chile Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
22.3 Chile Customer Relationship Management (CRM) Market Value Forecast 2021-2026
23 South Africa Market Size Analysis 2016-2026
23.1 South Africa Customer Relationship Management (CRM) Value and Market Growth 2016-2021
23.2 South Africa Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
23.3 South Africa Customer Relationship Management (CRM) Market Value Forecast 2021-2026
24 Egypt Market Size Analysis 2016-2026
24.1 Egypt Customer Relationship Management (CRM) Value and Market Growth 2016-2021
24.2 Egypt Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
24.3 Egypt Customer Relationship Management (CRM) Market Value Forecast 2021-2026
25 UAE Market Size Analysis 2016-2026
25.1 UAE Customer Relationship Management (CRM) Value and Market Growth 2016-2021
25.2 UAE Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
25.3 UAE Customer Relationship Management (CRM) Market Value Forecast 2021-2026
26 Saudi Arabia Market Size Analysis 2016-2026
26.1 Saudi Arabia Customer Relationship Management (CRM) Value and Market Growth 2016-2021
26.2 Saudi Arabia Customer Relationship Management (CRM) Sales and Market Growth 2016-2021
26.3 Saudi Arabia Customer Relationship Management (CRM) Market Value Forecast 2021-2026
27 Market Dynamic Analysis and Development Suggestions
27.1 Market Drivers
27.2 Market Development Constraints
27.3 PEST Analysis
27.3.1 Political Factors
27.3.2 Economic Factors
27.3.3 Social Factors
27.3.4 Technological Factors
27.4 Industry Trends Under COVID-19
27.4.1 Risk Assessment on COVID-19
27.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
27.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
27.5 Market Entry Strategy Analysis
27.5.1 Market Definition
27.5.2 Client
27.5.3 Distribution Model
27.5.4 Product Messaging and Positioning
27.5.5 Price
27.6 Advice on Entering the Market
Quality Assurance Process
- We Market Research’s Quality Assurance program strives to deliver superior value to our clients.
We Market Research senior executive is assigned to each consulting engagement and works closely with the project team to deliver as per the clients expectations.
Market Research Process
We Market Research monitors 3 important attributes during the QA process- Cost, Schedule & Quality. We believe them as a critical benchmark in achieving a project’s success.
To mitigate risks that can impact project success, we deploy the follow project delivery best practices:
- Project kickoff meeting with client
- Conduct frequent client communications
- Form project steering committee
- Assign a senior SR executive as QA Executive
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Case Study- Automotive Sector
One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached Straits Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).
Solution
The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research
The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.
Market Estimates and Forecast
In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.
Case Study- ICT Sector
Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.
Business Solution
An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.
Conclusion
The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2028.
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