1 CRM Outsourcing Market Definition and Overview
1.1 Objectives of the Study
1.2 Overview of CRM Outsourcing
1.3 CRM Outsourcing Market Scope and Market Size Estimation
1.4 Market Segmentation
1.4.1 Types of CRM Outsourcing
1.4.2 Applications of CRM Outsourcing
1.5 Market Exchange Rate
2 Research Method and Logic
2.1 Methodology
2.2 Research Data Source
3 Market Competition Analysis
3.1 AMDOCS Market Performance Analysis
3.1.1 AMDOCS Basic Information
3.1.2 Product and Service Analysis
3.1.3 Strategies for Company to Deal with the Impact of COVID-19
3.1.4 AMDOCS Sales, Value, Price, Gross Margin 2016-2021
3.2 Wipro Limited Market Performance Analysis
3.2.1 Wipro Limited Basic Information
3.2.2 Product and Service Analysis
3.2.3 Strategies for Company to Deal with the Impact of COVID-19
3.2.4 Wipro Limited Sales, Value, Price, Gross Margin 2016-2021
3.3 Siemens AG Market Performance Analysis
3.3.1 Siemens AG Basic Information
3.3.2 Product and Service Analysis
3.3.3 Strategies for Company to Deal with the Impact of COVID-19
3.3.4 Siemens AG Sales, Value, Price, Gross Margin 2016-2021
3.4 IBM Corporation Market Performance Analysis
3.4.1 IBM Corporation Basic Information
3.4.2 Product and Service Analysis
3.4.3 Strategies for Company to Deal with the Impact of COVID-19
3.4.4 IBM Corporation Sales, Value, Price, Gross Margin 2016-2021
3.5 Accenture PLC Market Performance Analysis
3.5.1 Accenture PLC Basic Information
3.5.2 Product and Service Analysis
3.5.3 Strategies for Company to Deal with the Impact of COVID-19
3.5.4 Accenture PLC Sales, Value, Price, Gross Margin 2016-2021
3.6 Allscripts Healthcare Solutions, Inc. Market Performance Analysis
3.6.1 Allscripts Healthcare Solutions, Inc. Basic Information
3.6.2 Product and Service Analysis
3.6.3 Strategies for Company to Deal with the Impact of COVID-19
3.6.4 Allscripts Healthcare Solutions, Inc. Sales, Value, Price, Gross Margin 2016-2021
3.7 Xerox Corporation Market Performance Analysis
3.7.1 Xerox Corporation Basic Information
3.7.2 Product and Service Analysis
3.7.3 Strategies for Company to Deal with the Impact of COVID-19
3.7.4 Xerox Corporation Sales, Value, Price, Gross Margin 2016-2021
3.8 Dell, Inc. Market Performance Analysis
3.8.1 Dell, Inc. Basic Information
3.8.2 Product and Service Analysis
3.8.3 Strategies for Company to Deal with the Impact of COVID-19
3.8.4 Dell, Inc. Sales, Value, Price, Gross Margin 2016-2021
3.9 Hewlett-Packard Company Market Performance Analysis
3.9.1 Hewlett-Packard Company Basic Information
3.9.2 Product and Service Analysis
3.9.3 Strategies for Company to Deal with the Impact of COVID-19
3.9.4 Hewlett-Packard Company Sales, Value, Price, Gross Margin 2016-2021
3.10 Concentrix Corporation Market Performance Analysis
3.10.1 Concentrix Corporation Basic Information
3.10.2 Product and Service Analysis
3.10.3 Strategies for Company to Deal with the Impact of COVID-19
3.10.4 Concentrix Corporation Sales, Value, Price, Gross Margin 2016-2021
3.11 SiT Global GmbH Market Performance Analysis
3.11.1 SiT Global GmbH Basic Information
3.11.2 Product and Service Analysis
3.11.3 Strategies for Company to Deal with the Impact of COVID-19
3.11.4 SiT Global GmbH Sales, Value, Price, Gross Margin 2016-2021
3.12 Convergys Corporation Market Performance Analysis
3.12.1 Convergys Corporation Basic Information
3.12.2 Product and Service Analysis
3.12.3 Strategies for Company to Deal with the Impact of COVID-19
3.12.4 Convergys Corporation Sales, Value, Price, Gross Margin 2016-2021
3.13 Cognizant Technology Solutions Market Performance Analysis
3.13.1 Cognizant Technology Solutions Basic Information
3.13.2 Product and Service Analysis
3.13.3 Strategies for Company to Deal with the Impact of COVID-19
3.13.4 Cognizant Technology Solutions Sales, Value, Price, Gross Margin 2016-2021
3.14 Anthelio Healthcare Solutions Market Performance Analysis
3.14.1 Anthelio Healthcare Solutions Basic Information
3.14.2 Product and Service Analysis
3.14.3 Strategies for Company to Deal with the Impact of COVID-19
3.14.4 Anthelio Healthcare Solutions Sales, Value, Price, Gross Margin 2016-2021
3.15 Infosys Limited Market Performance Analysis
3.15.1 Infosys Limited Basic Information
3.15.2 Product and Service Analysis
3.15.3 Strategies for Company to Deal with the Impact of COVID-19
3.15.4 Infosys Limited Sales, Value, Price, Gross Margin 2016-2021
3.16 Tata Consultancy Services Ltd. Market Performance Analysis
3.16.1 Tata Consultancy Services Ltd. Basic Information
3.16.2 Product and Service Analysis
3.16.3 Strategies for Company to Deal with the Impact of COVID-19
3.16.4 Tata Consultancy Services Ltd. Sales, Value, Price, Gross Margin 2016-2021
3.17 Aegis Market Performance Analysis
3.17.1 Aegis Basic Information
3.17.2 Product and Service Analysis
3.17.3 Strategies for Company to Deal with the Impact of COVID-19
3.17.4 Aegis Sales, Value, Price, Gross Margin 2016-2021
3.18 Signity Software Solutions Market Performance Analysis
3.18.1 Signity Software Solutions Basic Information
3.18.2 Product and Service Analysis
3.18.3 Strategies for Company to Deal with the Impact of COVID-19
3.18.4 Signity Software Solutions Sales, Value, Price, Gross Margin 2016-2021
3.19 Mckesson Corporation Market Performance Analysis
3.19.1 Mckesson Corporation Basic Information
3.19.2 Product and Service Analysis
3.19.3 Strategies for Company to Deal with the Impact of COVID-19
3.19.4 Mckesson Corporation Sales, Value, Price, Gross Margin 2016-2021
3.20 HCL Technologies Ltd. Market Performance Analysis
3.20.1 HCL Technologies Ltd. Basic Information
3.20.2 Product and Service Analysis
3.20.3 Strategies for Company to Deal with the Impact of COVID-19
3.20.4 HCL Technologies Ltd. Sales, Value, Price, Gross Margin 2016-2021
4 Market Segment by Type, Historical Data and Market Forecasts
4.1 Global CRM Outsourcing Production and Value by Type
4.1.1 Global CRM Outsourcing Production by Type 2016-2021
4.1.2 Global CRM Outsourcing Market Value by Type 2016-2021
4.2 Global CRM Outsourcing Market Production, Value and Growth Rate by Type 2016-2021
4.2.1 Communications Management Market Production, Value and Growth Rate
4.2.2 Multi-Channel Customer Engagement Market Production, Value and Growth Rate
4.2.3 Analytic Solutions Market Production, Value and Growth Rate
4.2.4 Others Market Production, Value and Growth Rate
4.3 Global CRM Outsourcing Production and Value Forecast by Type
4.3.1 Global CRM Outsourcing Production Forecast by Type 2021-2026
4.3.2 Global CRM Outsourcing Market Value Forecast by Type 2021-2026
4.4 Global CRM Outsourcing Market Production, Value and Growth Rate by Type Forecast 2021-2026
4.4.1 Communications Management Market Production, Value and Growth Rate Forecast
4.4.2 Multi-Channel Customer Engagement Market Production, Value and Growth Rate Forecast
4.4.3 Analytic Solutions Market Production, Value and Growth Rate Forecast
4.4.4 Others Market Production, Value and Growth Rate Forecast
5 Market Segment by Application, Historical Data and Market Forecasts
5.1 Global CRM Outsourcing Consumption and Value by Application
5.1.1 Global CRM Outsourcing Consumption by Application 2016-2021
5.1.2 Global CRM Outsourcing Market Value by Application 2016-2021
5.2 Global CRM Outsourcing Market Consumption, Value and Growth Rate by Application 2016-2021
5.2.1 Retail Market Consumption, Value and Growth Rate
5.2.2 BFSI Market Consumption, Value and Growth Rate
5.2.3 Telecom & IT Market Consumption, Value and Growth Rate
5.2.4 Healthcare Market Consumption, Value and Growth Rate
5.2.5 Others Market Consumption, Value and Growth Rate
5.3 Global CRM Outsourcing Consumption and Value Forecast by Application
5.3.1 Global CRM Outsourcing Consumption Forecast by Application 2021-2026
5.3.2 Global CRM Outsourcing Market Value Forecast by Application 2021-2026
5.4 Global CRM Outsourcing Market Consumption, Value and Growth Rate by Application Forecast 2021-2026
5.4.1 Retail Market Consumption, Value and Growth Rate Forecast
5.4.2 BFSI Market Consumption, Value and Growth Rate Forecast
5.4.3 Telecom & IT Market Consumption, Value and Growth Rate Forecast
5.4.4 Healthcare Market Consumption, Value and Growth Rate Forecast
5.4.5 Others Market Consumption, Value and Growth Rate Forecast
6 Global CRM Outsourcing by Region, Historical Data and Market Forecasts
6.1 Global CRM Outsourcing Sales by Region 2016-2021
6.2 Global CRM Outsourcing Market Value by Region 2016-2021
6.3 Global CRM Outsourcing Market Sales, Value and Growth Rate by Region 2016-2021
6.3.1 North America
6.3.2 Europe
6.3.3 Asia Pacific
6.3.4 South America
6.3.5 Middle East and Africa
6.4 Global CRM Outsourcing Sales Forecast by Region 2021-2026
6.5 Global CRM Outsourcing Market Value Forecast by Region 2021-2026
6.6 Global CRM Outsourcing Market Sales, Value and Growth Rate Forecast by Region 2021-2026
6.6.1 North America
6.6.2 Europe
6.6.3 Asia Pacific
6.6.4 South America
6.6.5 Middle East and Africa
7 United State Market Size Analysis 2016-2026
7.1 United State CRM Outsourcing Value and Market Growth 2016-2021
7.2 United State CRM Outsourcing Sales and Market Growth 2016-2021
7.3 United State CRM Outsourcing Market Value Forecast 2021-2026
8 Canada Market Size Analysis 2016-2026
8.1 Canada CRM Outsourcing Value and Market Growth 2016-2021
8.2 Canada CRM Outsourcing Sales and Market Growth 2016-2021
8.3 Canada CRM Outsourcing Market Value Forecast 2021-2026
9 Germany Market Size Analysis 2016-2026
9.1 Germany CRM Outsourcing Value and Market Growth 2016-2021
9.2 Germany CRM Outsourcing Sales and Market Growth 2016-2021
9.3 Germany CRM Outsourcing Market Value Forecast 2021-2026
10 UK Market Size Analysis 2016-2026
10.1 UK CRM Outsourcing Value and Market Growth 2016-2021
10.2 UK CRM Outsourcing Sales and Market Growth 2016-2021
10.3 UK CRM Outsourcing Market Value Forecast 2021-2026
11 France Market Size Analysis 2016-2026
11.1 France CRM Outsourcing Value and Market Growth 2016-2021
11.2 France CRM Outsourcing Sales and Market Growth 2016-2021
11.3 France CRM Outsourcing Market Value Forecast 2021-2026
12 Italy Market Size Analysis 2016-2026
12.1 Italy CRM Outsourcing Value and Market Growth 2016-2021
12.2 Italy CRM Outsourcing Sales and Market Growth 2016-2021
12.3 Italy CRM Outsourcing Market Value Forecast 2021-2026
13 Spain Market Size Analysis 2016-2026
13.1 Spain CRM Outsourcing Value and Market Growth 2016-2021
13.2 Spain CRM Outsourcing Sales and Market Growth 2016-2021
13.3 Spain CRM Outsourcing Market Value Forecast 2021-2026
14 Russia Market Size Analysis 2016-2026
14.1 Russia CRM Outsourcing Value and Market Growth 2016-2021
14.2 Russia CRM Outsourcing Sales and Market Growth 2016-2021
14.3 Russia CRM Outsourcing Market Value Forecast 2021-2026
15 China Market Size Analysis 2016-2026
15.1 China CRM Outsourcing Value and Market Growth 2016-2021
15.2 China CRM Outsourcing Sales and Market Growth 2016-2021
15.3 China CRM Outsourcing Market Value Forecast 2021-2026
16 Japan Market Size Analysis 2016-2026
16.1 Japan CRM Outsourcing Value and Market Growth 2016-2021
16.2 Japan CRM Outsourcing Sales and Market Growth 2016-2021
16.3 Japan CRM Outsourcing Market Value Forecast 2021-2026
17 South Korea Market Size Analysis 2016-2026
17.1 South Korea CRM Outsourcing Value and Market Growth 2016-2021
17.2 South Korea CRM Outsourcing Sales and Market Growth 2016-2021
17.3 South Korea CRM Outsourcing Market Value Forecast 2021-2026
18 Australia Market Size Analysis 2016-2026
18.1 Australia CRM Outsourcing Value and Market Growth 2016-2021
18.2 Australia CRM Outsourcing Sales and Market Growth 2016-2021
18.3 Australia CRM Outsourcing Market Value Forecast 2021-2026
19 Thailand Market Size Analysis 2016-2026
19.1 Thailand CRM Outsourcing Value and Market Growth 2016-2021
19.2 Thailand CRM Outsourcing Sales and Market Growth 2016-2021
19.3 Thailand CRM Outsourcing Market Value Forecast 2021-2026
20 Brazil Market Size Analysis 2016-2026
20.1 Brazil CRM Outsourcing Value and Market Growth 2016-2021
20.2 Brazil CRM Outsourcing Sales and Market Growth 2016-2021
20.3 Brazil CRM Outsourcing Market Value Forecast 2021-2026
21 Argentina Market Size Analysis 2016-2026
21.1 Argentina CRM Outsourcing Value and Market Growth 2016-2021
21.2 Argentina CRM Outsourcing Sales and Market Growth 2016-2021
21.3 Argentina CRM Outsourcing Market Value Forecast 2021-2026
22 Chile Market Size Analysis 2016-2026
22.1 Chile CRM Outsourcing Value and Market Growth 2016-2021
22.2 Chile CRM Outsourcing Sales and Market Growth 2016-2021
22.3 Chile CRM Outsourcing Market Value Forecast 2021-2026
23 South Africa Market Size Analysis 2016-2026
23.1 South Africa CRM Outsourcing Value and Market Growth 2016-2021
23.2 South Africa CRM Outsourcing Sales and Market Growth 2016-2021
23.3 South Africa CRM Outsourcing Market Value Forecast 2021-2026
24 Egypt Market Size Analysis 2016-2026
24.1 Egypt CRM Outsourcing Value and Market Growth 2016-2021
24.2 Egypt CRM Outsourcing Sales and Market Growth 2016-2021
24.3 Egypt CRM Outsourcing Market Value Forecast 2021-2026
25 UAE Market Size Analysis 2016-2026
25.1 UAE CRM Outsourcing Value and Market Growth 2016-2021
25.2 UAE CRM Outsourcing Sales and Market Growth 2016-2021
25.3 UAE CRM Outsourcing Market Value Forecast 2021-2026
26 Saudi Arabia Market Size Analysis 2016-2026
26.1 Saudi Arabia CRM Outsourcing Value and Market Growth 2016-2021
26.2 Saudi Arabia CRM Outsourcing Sales and Market Growth 2016-2021
26.3 Saudi Arabia CRM Outsourcing Market Value Forecast 2021-2026
27 Market Dynamic Analysis and Development Suggestions
27.1 Market Drivers
27.2 Market Development Constraints
27.3 PEST Analysis
27.3.1 Political Factors
27.3.2 Economic Factors
27.3.3 Social Factors
27.3.4 Technological Factors
27.4 Industry Trends Under COVID-19
27.4.1 Risk Assessment on COVID-19
27.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
27.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
27.5 Market Entry Strategy Analysis
27.5.1 Market Definition
27.5.2 Client
27.5.3 Distribution Model
27.5.4 Product Messaging and Positioning
27.5.5 Price
27.6 Advice on Entering the Market