1 Technical Support Outsourcing Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Technical Support Outsourcing
1.3 Technical Support Outsourcing Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Technical Support Outsourcing Revenue and Growth Rate from 2016-2026
1.4 Market Segmentation
1.4.1 Types of Technical Support Outsourcing
1.4.2 Applications of Technical Support Outsourcing
1.4.3 Research Regions
1.5 Market Dynamics
1.5.1 Technical Support Outsourcing Industry Trends
1.5.2 Technical Support Outsourcing Drivers
1.5.3 Technical Support Outsourcing Market Challenges
1.5.4 Technical Support Outsourcing Market Restraints
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies
1.7 Mergers & Acquisitions, Expansion Plans
1.8 Technical Support Outsourcing Industry Development Trends under COVID-19 Outbreak
1.8.1 Global COVID-19 Status Overview
1.8.2 Influence of COVID-19 Outbreak on Technical Support Outsourcing Industry Development
2 Industry Chain Analysis
2.1 Upstream Raw Material Supply and Demand Analysis
2.1.1 Global Technical Support Outsourcing Major Upstream Raw Material and Suppliers
2.1.2 Raw Material Source Analysis
2.2 Major Players of Technical Support Outsourcing
2.2.1 Major Players Manufacturing Base of Technical Support Outsourcing in 2020
2.2.2 Major Players Market Distribution in 2020
2.3 Technical Support Outsourcing Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Technical Support Outsourcing
2.3.3 Labor Cost of Technical Support Outsourcing
2.4 Market Channel Analysis of Technical Support Outsourcing
2.5 Major Down Stream Customers by Application
3 Global Technical Support Outsourcing Market, by Type
3.1 Global Technical Support Outsourcing Revenue and Market Share by Type (2016-2021)
3.2 Global Technical Support Outsourcing Production and Market Share by Type (2016-2021)
3.3 Global Technical Support Outsourcing Revenue and Growth Rate by Type (2016-2021)
3.3.1 Global Technical Support Outsourcing Revenue and Growth Rate of Pre-Sales Support Service
3.3.2 Global Technical Support Outsourcing Revenue and Growth Rate of Post-Sale Support Service
3.3.3 Global Technical Support Outsourcing Revenue and Growth Rate of Managed Technical Support Service
3.3.4 Global Technical Support Outsourcing Revenue and Growth Rate of Enterprise Technical Helpdesk Services
3.3.5 Global Technical Support Outsourcing Revenue and Growth Rate of Others
3.4 Global Technical Support Outsourcing Price Analysis by Type (2016-2021)
3.4.1 Explanation of Different Type Product Price Trends
4 Technical Support Outsourcing Market, by Application
4.1 Downstream Market Overview
4.2 Global Technical Support Outsourcing Consumption and Market Share by Application (2016-2021)
4.3 Global Technical Support Outsourcing Consumption and Growth Rate by Application (2016-2021)
4.3.1 Global Technical Support Outsourcing Consumption and Growth Rate of Information Technology (2016-2021)
4.3.2 Global Technical Support Outsourcing Consumption and Growth Rate of Finance (2016-2021)
4.3.3 Global Technical Support Outsourcing Consumption and Growth Rate of Human Capital (2016-2021)
4.3.4 Global Technical Support Outsourcing Consumption and Growth Rate of Production & Manufacturing (2016-2021)
4.3.5 Global Technical Support Outsourcing Consumption and Growth Rate of Telecommunication (2016-2021)
4.3.6 Global Technical Support Outsourcing Consumption and Growth Rate of Automotive (2016-2021)
4.3.7 Global Technical Support Outsourcing Consumption and Growth Rate of Energy & Utilities (2016-2021)
4.3.8 Global Technical Support Outsourcing Consumption and Growth Rate of Education (2016-2021)
4.3.9 Global Technical Support Outsourcing Consumption and Growth Rate of Media & Entertainment (2016-2021)
5 Global Technical Support Outsourcing Consumption, Revenue ($) by Region (2016-2021)
5.1 Global Technical Support Outsourcing Revenue and Market Share by Region (2016-2021)
5.2 Global Technical Support Outsourcing Consumption and Market Share by Region (2016-2021)
5.3 Global Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4 North America Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4.1 North America Technical Support Outsourcing Market Under COVID-19
5.4.2 North America Technical Support Outsourcing SWOT Analysis
5.5 Europe Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.5.1 Europe Technical Support Outsourcing Market Under COVID-19
5.5.2 Europe Technical Support Outsourcing SWOT Analysis
5.6 China Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.6.1 China Technical Support Outsourcing Market Under COVID-19
5.6.2 China Technical Support Outsourcing SWOT Analysis
5.7 Japan Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.7.1 Japan Technical Support Outsourcing Market Under COVID-19
5.7.2 Japan Technical Support Outsourcing SWOT Analysis
5.8 Middle East and Africa Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.8.1 Middle East and Africa Technical Support Outsourcing Market Under COVID-19
5.8.2 Middle East and Africa Technical Support Outsourcing SWOT Analysis
5.9 India Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.9.1 India Technical Support Outsourcing Market Under COVID-19
5.9.2 India Technical Support Outsourcing SWOT Analysis
5.10 South America Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.10.1 South America Technical Support Outsourcing Market Under COVID-19
5.10.2 South America Technical Support Outsourcing SWOT Analysis
5.11 South Korea Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.11.1 South Korea Technical Support Outsourcing Market Under COVID-19
5.11.2 South Korea Technical Support Outsourcing SWOT Analysis
5.12 Southeast Asia Technical Support Outsourcing Consumption, Revenue, Price and Gross Margin (2016-2021)
5.12.1 Southeast Asia Technical Support Outsourcing Market Under COVID-19
5.12.2 Southeast Asia Technical Support Outsourcing SWOT Analysis
6 Global Technical Support Outsourcing Production by Top Regions (2016-2021)
6.1 Global Technical Support Outsourcing Production by Top Regions (2016-2021)
6.2 North America Technical Support Outsourcing Production and Growth Rate
6.3 Europe Technical Support Outsourcing Production and Growth Rate
6.4 China Technical Support Outsourcing Production and Growth Rate
6.5 Japan Technical Support Outsourcing Production and Growth Rate
6.6 India Technical Support Outsourcing Production and Growth Rate
7 Global Technical Support Outsourcing Consumption by Regions (2016-2021)
7.1 Global Technical Support Outsourcing Consumption by Regions (2016-2021)
7.2 North America Technical Support Outsourcing Consumption and Growth Rate
7.3 Europe Technical Support Outsourcing Consumption and Growth Rate
7.4 China Technical Support Outsourcing Consumption and Growth Rate
7.5 Japan Technical Support Outsourcing Consumption and Growth Rate
7.6 Middle East & Africa Technical Support Outsourcing Consumption and Growth Rate
7.7 India Technical Support Outsourcing Consumption and Growth Rate
7.8 South America Technical Support Outsourcing Consumption and Growth Rate
7.9 South Korea Technical Support Outsourcing Consumption and Growth Rate
7.10 Southeast Asia Technical Support Outsourcing Consumption and Growth Rate
8 Competitive Landscape
8.1 Competitive Profile
8.2 HCL Technology Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.2.3 HCL Technology Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Genpact Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.3.3 Genpact Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 PSI Contact Center Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.4.3 PSI Contact Center Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 Telegenisys INC USA Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.5.3 Telegenisys INC USA Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 Collabera Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.6.3 Collabera Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 SupportHunt Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.7.3 SupportHunt Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 Telus International Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.8.3 Telus International Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 Accenture Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.9.3 Accenture Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 HCL Technologies Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.10.3 HCL Technologies Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 Help Scout Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.11.3 Help Scout Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19
8.12 Flatworld Solutions Market Performance Analysis
8.12.1 Company Profiles
8.12.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.12.3 Flatworld Solutions Sales, Revenue, Price, Gross Margin 2016-2021
8.12.4 Company Recent Development
8.12.5 Strategies for Company to Deal with the Impact of COVID-19
8.13 Ninja Partners Inc. Market Performance Analysis
8.13.1 Company Profiles
8.13.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.13.3 Ninja Partners Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.13.4 Company Recent Development
8.13.5 Strategies for Company to Deal with the Impact of COVID-19
8.14 Support.com Market Performance Analysis
8.14.1 Company Profiles
8.14.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.14.3 Support.com Sales, Revenue, Price, Gross Margin 2016-2021
8.14.4 Company Recent Development
8.14.5 Strategies for Company to Deal with the Impact of COVID-19
8.15 CGS Market Performance Analysis
8.15.1 Company Profiles
8.15.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.15.3 CGS Sales, Revenue, Price, Gross Margin 2016-2021
8.15.4 Company Recent Development
8.15.5 Strategies for Company to Deal with the Impact of COVID-19
8.16 Hudson Software Market Performance Analysis
8.16.1 Company Profiles
8.16.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.16.3 Hudson Software Sales, Revenue, Price, Gross Margin 2016-2021
8.16.4 Company Recent Development
8.16.5 Strategies for Company to Deal with the Impact of COVID-19
8.17 Infinit Contact Market Performance Analysis
8.17.1 Company Profiles
8.17.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.17.3 Infinit Contact Sales, Revenue, Price, Gross Margin 2016-2021
8.17.4 Company Recent Development
8.17.5 Strategies for Company to Deal with the Impact of COVID-19
8.18 Inforonics Global Services Market Performance Analysis
8.18.1 Company Profiles
8.18.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.18.3 Inforonics Global Services Sales, Revenue, Price, Gross Margin 2016-2021
8.18.4 Company Recent Development
8.18.5 Strategies for Company to Deal with the Impact of COVID-19
8.19 Infosys Market Performance Analysis
8.19.1 Company Profiles
8.19.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.19.3 Infosys Sales, Revenue, Price, Gross Margin 2016-2021
8.19.4 Company Recent Development
8.19.5 Strategies for Company to Deal with the Impact of COVID-19
8.20 Iyogi Market Performance Analysis
8.20.1 Company Profiles
8.20.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.20.3 Iyogi Sales, Revenue, Price, Gross Margin 2016-2021
8.20.4 Company Recent Development
8.20.5 Strategies for Company to Deal with the Impact of COVID-19
8.21 CALLZILLA Market Performance Analysis
8.21.1 Company Profiles
8.21.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.21.3 CALLZILLA Sales, Revenue, Price, Gross Margin 2016-2021
8.21.4 Company Recent Development
8.21.5 Strategies for Company to Deal with the Impact of COVID-19
8.22 Datamark Market Performance Analysis
8.22.1 Company Profiles
8.22.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.22.3 Datamark Sales, Revenue, Price, Gross Margin 2016-2021
8.22.4 Company Recent Development
8.22.5 Strategies for Company to Deal with the Impact of COVID-19
8.23 Global Response Market Performance Analysis
8.23.1 Company Profiles
8.23.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.23.3 Global Response Sales, Revenue, Price, Gross Margin 2016-2021
8.23.4 Company Recent Development
8.23.5 Strategies for Company to Deal with the Impact of COVID-19
8.24 Helpdesk365 Market Performance Analysis
8.24.1 Company Profiles
8.24.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.24.3 Helpdesk365 Sales, Revenue, Price, Gross Margin 2016-2021
8.24.4 Company Recent Development
8.24.5 Strategies for Company to Deal with the Impact of COVID-19
8.25 Wipro Market Performance Analysis
8.25.1 Company Profiles
8.25.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.25.3 Wipro Sales, Revenue, Price, Gross Margin 2016-2021
8.25.4 Company Recent Development
8.25.5 Strategies for Company to Deal with the Impact of COVID-19
8.26 IBM Market Performance Analysis
8.26.1 Company Profiles
8.26.2 Technical Support Outsourcing Product Profiles, Application and Specification
8.26.3 IBM Sales, Revenue, Price, Gross Margin 2016-2021
8.26.4 Company Recent Development
8.26.5 Strategies for Company to Deal with the Impact of COVID-19
9 Global Technical Support Outsourcing Market Analysis and Forecast by Type and Application
9.1 Global Technical Support Outsourcing Market Revenue & Volume Forecast, by Type (2021-2026)
9.1.1 Pre-Sales Support Service Market Revenue and Volume Forecast (2021-2026)
9.1.2 Post-Sale Support Service Market Revenue and Volume Forecast (2021-2026)
9.1.3 Managed Technical Support Service Market Revenue and Volume Forecast (2021-2026)
9.1.4 Enterprise Technical Helpdesk Services Market Revenue and Volume Forecast (2021-2026)
9.1.5 Others Market Revenue and Volume Forecast (2021-2026)
9.2 Global Technical Support Outsourcing Market Revenue & Volume Forecast, by Application (2021-2026)
9.2.1 Information Technology Market Revenue and Volume Forecast (2021-2026)
9.2.2 Finance Market Revenue and Volume Forecast (2021-2026)
9.2.3 Human Capital Market Revenue and Volume Forecast (2021-2026)
9.2.4 Production & Manufacturing Market Revenue and Volume Forecast (2021-2026)
9.2.5 Telecommunication Market Revenue and Volume Forecast (2021-2026)
9.2.6 Automotive Market Revenue and Volume Forecast (2021-2026)
9.2.7 Energy & Utilities Market Revenue and Volume Forecast (2021-2026)
9.2.8 Education Market Revenue and Volume Forecast (2021-2026)
9.2.9 Media & Entertainment Market Revenue and Volume Forecast (2021-2026)
10 Technical Support Outsourcing Market Supply and Demand Forecast by Region
10.1 North America Market Supply and Demand Forecast (2021-2026)
10.2 Europe Market Supply and Demand Forecast (2021-2026)
10.3 China Market Supply and Demand Forecast (2021-2026)
10.4 Japan Market Supply and Demand Forecast (2021-2026)
10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)
10.6 India Market Supply and Demand Forecast (2021-2026)
10.7 South America Market Supply and Demand Forecast (2021-2026)
10.8 South Korea Market Supply and Demand Forecast (2021-2026)
10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)
10.10 Explanation of Market Size Trends by Region
10.11 Technical Support Outsourcing Market Trends Analysis
11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment
12 Expert Interview Record
13 Research Finding and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Data Source